Jo Anne B. Hogan

Business/Office Manager
Email: joanne@cignetwork.com
Direct Line: 803-980-2476

Introduction:
Jo Anne (aka Mama Jo) is originally from Laurinburg, NC and moved to Rock Hill in 1971 with her husband, Bobby, from Washington, NC. She joined Carolinas Insurance & Investment Group September 19, 2000 after being employed at Winthrop University for twenty three (23) years.

The most important thing that she would like to share about Carolinas Insurance & Investment Group is that they are like one big family – they laugh together, they cry together and they work very hard together. Their main focus is making every client feel that no matter how small OR large their situation might be – it is the most important thing to us. Their goal is to take the everyday insurance question or claim issue and get an answer for their client as quickly as possible. Sometimes the answer is not what the client wants to hear so their Dedicated Customer Service Advocates goes the extra mile to get an answer that is in the best interest of their clients.

Responsibilities:
Jo Anne’s responsibilities include the everyday business operations of the agency. Jo Anne oversees all areas of accounting, payroll, and taxation. She also handles all personnel and benefits administration. She has seen the agency grow from a staff of one full time employee, one part time employee and two full time agents to the current staff of six full time employees, one part time employee and five full time agents.

Commitment:
Jo Anne is committed with helping to make sure that all of our valued clients receive the first class customer service attention that our clients deserve and that they are treated like family and strive to make sure all of their issues are resolved as quickly as possible. All of our clients have the ability to communicate with any member of our agency via telephone and E-mail.

“There are five fundamental qualities that make every team great: communication, trust, collective responsibility, caring, and pride. I like to think of them as a separate finger on the fist. Any one individually is important. BUT all of them together are unbeatable.” This is a quote from Coach Mike Krzyzewski in his book “Leading From the Heart” that Jo Anne feels best describes the staff at Carolinas Insurance & Investment Group.

Family:
Jo Anne is married to Bobby and her family consists of two sons Bryan, his wife Shannon & their children Derek, Taylor, Brianna & Parker; Bradley, his wife Cindy and their daughter Katelyn, & their son Brandon.