We began working with Watts Huckabee and his team in November 2010 for our company’s group health benefits and we are extremely pleased with our decision. We found exactly what we learned and more during the due diligence process. Watts’ and his team of customer service advocates are professional, provide excellent service and have the same moral and ethical values we look for in a business relationship.
In addition to the above, CIIG is unique as they provide our employees with a Dedicated Customer Service Advocate that is available any time to assist with claims or benefit questions. This person is not an insurance company employee, but staffed by CIIG. This has eliminated our employees time spent waiting on-hold for a customer service person at the insurance company call center & in turn our employees have built a one-on-one relationship with CIIG’s Customer Service Advocate that understands their personal situation, concern and/or needs.
Without hesitation, I would highly recommend Watt’s and his team at Carolinas Insurance & Investment Group for group benefits or individual insurance needs.
-Lisa Bell, Director of HR
Jameson, LLC
Clover, SC
I just wanted to tell you that Amy is a huge asset to your company. We really appreciate her hard work and insight with insurance questions. To be honest it would be hard for us to make a change because of Amy. She has really taken a burden off of my work dealing with employees and their insurance questions.
Emory Wilson Process
Just a quick note to say everyone on your staff is always very helpful. Of course, we have Amy Griggs assigned to us and she is the best!
Catawba Indian Nation